The Impact of User-Generated Reviews in Travel and Hospitality Industry
The Impact of User-Generated Reviews in Travel and Hospitality Industry The travel and hospitality industry thrives on impressions, experiences, and word-of-mouth. In the digital age, user-generated reviews have emerged as a cornerstone of this word-of-mouth dynamic, profoundly influencing travelers’ decisions. But what makes these reviews so impactful, and how are they reshaping the landscape of …
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